Reports from Chung-Ang University Add New Study Findings to Research in Systems Engineering (Assessing Logistics Service Quality in Omni-Channel Retailing Through Integrated SERVQUAL and Kano Model)

Press/Media: Research

PeriodDec 5 2024

Media coverage

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Media coverage

  • TitleReports from Chung-Ang University Add New Study Findings to Research in Systems Engineering (Assessing Logistics Service Quality in Omni-Channel Retailing Through Integrated SERVQUAL and Kano Model)
    Media name/outletEngineering Daily News
    Country/TerritoryUnited States
    Date12/5/24
    PersonsYuen Kum Fai
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