A Study of web-based information needs of senior citizens in singapore

Seck Pin Chong*, Yin Leng Theng

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

3 Citations (Scopus)

Abstract

Despite its high penetration rate of information technology among youngsters, most senior citizens in Singapore do not know how to use the Web. This study aims to determine the information needs of senior citizens in Singapore, with particular focus on the use of the Web. It attempts to investigate senior citizens' experience in using computers and the Web, and identify their leisure activities and topics of interests that could be transferred to the Web. The study further explores Web-based services most used by senior citizens and their perceptions of using the Web. It also examined their willingness, as well as their reluctance in learning to use the Web. The paper concludes with a discussion on implications of findings on interface design of Web-based information systems for senior citizens.

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
EditorsChristian Stary, Constantine Stephanidis
PublisherSpringer Verlag
Pages16-33
Number of pages18
ISBN (Electronic)354023375X, 9783540233756
DOIs
Publication statusPublished - 2004
Externally publishedYes

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3196
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

ASJC Scopus Subject Areas

  • Theoretical Computer Science
  • General Computer Science

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