An Asian study of healthcare Web portals: Implications for healthcare digital libraries

Yin Leng Theng*, Eng Soon Soh

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

In contrast to most studies conducted in the West, this study investigated online trust of healthcare Web portals from Asian countries. A Web-based survey was conducted through the Internet for about two weeks and achieved 127 responses. The respondents assessed two healthcare Web portals based on task completion before answering questions in a Web-based questionnaire. Congruent to related studies carried in the West, this study also suggested a significant relationship between usability and perceived credibility of healthcare Web portals. Findings from this pilot study seemed to indicate that the "error prevention" usability heuristic was most severely violated in two healthcare Web portals. The paper then concludes with implications on design of user-centred healthcare digital libraries.

Original languageEnglish
Title of host publicationDigital Libraries
Subtitle of host publicationImplementing Strategies and Sharing Experiences - 8th International Conference on Asian Digital Libraries, ICADL 2005, Proceedings
Pages52-61
Number of pages10
DOIs
Publication statusPublished - 2005
Externally publishedYes
Event8th International Conference on Asian Digital Libraries, ICADL 2005 - Bangkok, Thailand
Duration: Dec 12 2005Dec 15 2005

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume3815 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference8th International Conference on Asian Digital Libraries, ICADL 2005
Country/TerritoryThailand
CityBangkok
Period12/12/0512/15/05

ASJC Scopus Subject Areas

  • Theoretical Computer Science
  • General Computer Science

Fingerprint

Dive into the research topics of 'An Asian study of healthcare Web portals: Implications for healthcare digital libraries'. Together they form a unique fingerprint.

Cite this