An Investigation of Factors that Contribute to Movie Review Helpfulness in China

Yan Ou, Alton Y.K. Chua*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

This paper aims to study the factors contributing to movie review helpfulness in China. Using 2,197 movie reviews and 1,876 reviewers’ information from the top 100 films released in 2020 on Douban.com, this paper mainly focuses on two types of features, namely, review-related factors (Review Length, Review Timeliness, Review Extremity, and Review Reply) and reviewer-related factors (Reviewer Expertise and Reviewer Follower). A zero-inflated-negative-binomial (ZINB) regression model is employed to examine the determinants of movie review helpfulness. Two main findings emerged. First, Review Reply was shown to be a significant factor in movie review helpfulness. Second, movie review helpfulness is highly associated with factors except for Reviewer Expertise.

Original languageEnglish
Title of host publicationProceedings of the International MultiConference of Engineers and Computer Scientists 2021, IMECS 2021
EditorsS. I. Ao, Oscar Castillo, Craig Douglas, David Dagan Feng
PublisherNewswood Limited
Pages150-155
Number of pages6
ISBN (Electronic)9789881404916
Publication statusPublished - 2021
Externally publishedYes
Event2021 International MultiConference of Engineers and Computer Scientists, IMECS 2021 - Hong Kong, Hong Kong
Duration: Oct 20 2021Oct 22 2021

Publication series

NameLecture Notes in Engineering and Computer Science
Volume2243
ISSN (Print)2078-0958
ISSN (Electronic)2078-0966

Conference

Conference2021 International MultiConference of Engineers and Computer Scientists, IMECS 2021
Country/TerritoryHong Kong
CityHong Kong
Period10/20/2110/22/21

Bibliographical note

Publisher Copyright:
© 2021 Newswood Limited. All rights reserved.

ASJC Scopus Subject Areas

  • Computer Science (miscellaneous)

Keywords

  • Douban
  • Movie reviews
  • Review helpfulness
  • ZINB model

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