Abstract
This paper examines the role of IT in developing collaborative consumption. We present a study of the multi-sided platform goCatch, which is widely recognized as a mobile application and digital disruptor in the Australian transport industry. From our investigation, we find that goCatch uses IT to create situational-based and object-based opportunities to enable collaborative consumption and in turn digital disruption to the incumbent industry. We also highlight the factors to consider in developing a mobile application to connect with customers, and serve as a viable competitive option for responding to competition. Such research is necessary in order to better understand how service providers extract business value from digital technologies to formulate new breakthrough strategies, design compelling new products and services, and transform management processes. Ongoing work will reveal how m-commerce service providers can extract business value from a collaborative consumption model.
| Original language | English |
|---|---|
| Publication status | Published - 2015 |
| Externally published | Yes |
| Event | 14th International Conference on Mobile Business, ICMB 2015 - Fort Worth, United States Duration: Dec 12 2015 → Dec 12 2015 |
Conference
| Conference | 14th International Conference on Mobile Business, ICMB 2015 |
|---|---|
| Country/Territory | United States |
| City | Fort Worth |
| Period | 12/12/15 → 12/12/15 |
Bibliographical note
Publisher Copyright:© 2015, Association for Information Systems. All rights reserved.
ASJC Scopus Subject Areas
- Computer Networks and Communications
- Computer Science Applications
- Business and International Management
- Electrical and Electronic Engineering
Keywords
- Collaborative Consumption
- Mobile Applications
- Multi-Sided Platforms