Evaluation of disaster management portals: Applying knowledge management to digital information

Alton Y.K. Chua*, Radhika Shenoy Balkunje, Dion Hoe Lian Goh

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Even though knowledge management has been applied to study disaster relief efforts, the extent to which knowledge management has been incorporated into disaster management portals has yet to attract any scholarly attention. The purpose of this paper is therefore two-fold. One, it seeks to develop a KM framework for disaster management portals. Two, with this framework, it seeks to construct a checklist and demonstrate its utility by evaluating 60 disaster management portals from the North American and the Asian region. Findings revealed statistically significant differences in the knowledge management implementation level between the two regions. The findings also helped to identify the essential knowledge management features that these portals should support. This research not only highlights the usefulness of a knowledge management perspective in managing digital information but also serves as a template to design disaster management portals.

Original languageEnglish
Title of host publication2011 6th International Conference on Digital Information Management, ICDIM 2011
Pages42-47
Number of pages6
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event2011 6th International Conference on Digital Information Management, ICDIM 2011 - var.pagings, Australia
Duration: Sept 26 2011Sept 28 2011

Publication series

Name2011 6th International Conference on Digital Information Management, ICDIM 2011

Conference

Conference2011 6th International Conference on Digital Information Management, ICDIM 2011
Country/TerritoryAustralia
Cityvar.pagings
Period9/26/119/28/11

ASJC Scopus Subject Areas

  • Information Systems
  • Information Systems and Management

Keywords

  • digital information
  • disaster management
  • evaluation
  • knowledge management

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