How and why users use social TV systems? A systematic review of user studies

John Robert Bautista; Trisha T.C. Lin; Yin Leng Theng

doi:10.1109/HICSS.2016.482

How and why users use social TV systems? A systematic review of user studies

John Robert Bautista, Trisha T.C. Lin, Yin Leng Theng

Nanyang Technological University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

The development of social TV systems has gained momentum in the past decade. However, it is unclear how and why users use social TV. The goal of this systematic review is to identify trends in social TV user studies and understand how and why users use it following Geerts and De Grooff's social TV features. After searching for articles in major engineering and social science databases, we found 10 user studies that are mainly exploratory. They are predominantly qualitative and lack theory-based research and system design rationale. In general, users have positive reception on the usability and sociability of social TV systems despite expressing privacy concerns and insufficient control. Text chat is preferred than voice chat as a mode of communication. TV show genre and plot structures influence system usage. This review contributes to social TV research by offering a comprehensive understanding of social TV features that influence system usage.

Original language	English
Title of host publication	Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016
Editors	Ralph H. Sprague, Tung X. Bui
Publisher	IEEE Computer Society
Pages	3868-3877
Number of pages	10
ISBN (Electronic)	9780769556703
DOIs	https://doi.org/10.1109/HICSS.2016.482
Publication status	Published - Mar 7 2016
Externally published	Yes
Event	49th Annual Hawaii International Conference on System Sciences, HICSS 2016 - Koloa, United States Duration: Jan 5 2016 → Jan 8 2016

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	2016-March
ISSN (Print)	1530-1605

Conference

Conference	49th Annual Hawaii International Conference on System Sciences, HICSS 2016
Country/Territory	United States
City	Koloa
Period	1/5/16 → 1/8/16

Bibliographical note

Publisher Copyright:
© 2016 IEEE.

ASJC Scopus Subject Areas

General Engineering

Keywords

Social TV
Social TV Systems
Systematic Review
User Studies

Access to Document

10.1109/HICSS.2016.482

Cite this

Bautista, J. R., Lin, T. T. C., & Theng, Y. L. (2016). How and why users use social TV systems? A systematic review of user studies. In R. H. Sprague, & T. X. Bui (Eds.), Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016 (pp. 3868-3877). Article 7427666 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2016-March). IEEE Computer Society. https://doi.org/10.1109/HICSS.2016.482

Bautista, John Robert ; Lin, Trisha T.C. ; Theng, Yin Leng. / How and why users use social TV systems? A systematic review of user studies. Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016. editor / Ralph H. Sprague ; Tung X. Bui. IEEE Computer Society, 2016. pp. 3868-3877 (Proceedings of the Annual Hawaii International Conference on System Sciences).

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abstract = "The development of social TV systems has gained momentum in the past decade. However, it is unclear how and why users use social TV. The goal of this systematic review is to identify trends in social TV user studies and understand how and why users use it following Geerts and De Grooff's social TV features. After searching for articles in major engineering and social science databases, we found 10 user studies that are mainly exploratory. They are predominantly qualitative and lack theory-based research and system design rationale. In general, users have positive reception on the usability and sociability of social TV systems despite expressing privacy concerns and insufficient control. Text chat is preferred than voice chat as a mode of communication. TV show genre and plot structures influence system usage. This review contributes to social TV research by offering a comprehensive understanding of social TV features that influence system usage.",

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Bautista, JR, Lin, TTC & Theng, YL 2016, How and why users use social TV systems? A systematic review of user studies. in RH Sprague & TX Bui (eds), Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016., 7427666, Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2016-March, IEEE Computer Society, pp. 3868-3877, 49th Annual Hawaii International Conference on System Sciences, HICSS 2016, Koloa, United States, 1/5/16. https://doi.org/10.1109/HICSS.2016.482

How and why users use social TV systems? A systematic review of user studies. / Bautista, John Robert; Lin, Trisha T.C.; Theng, Yin Leng.
Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016. ed. / Ralph H. Sprague; Tung X. Bui. IEEE Computer Society, 2016. p. 3868-3877 7427666 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2016-March).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Bautista JR, Lin TTC, Theng YL. How and why users use social TV systems? A systematic review of user studies. In Sprague RH, Bui TX, editors, Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016. IEEE Computer Society. 2016. p. 3868-3877. 7427666. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.1109/HICSS.2016.482

How and why users use social TV systems? A systematic review of user studies

Abstract

Publication series

Conference

Bibliographical note

ASJC Scopus Subject Areas

Keywords

Access to Document

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Cite this