Marketing via social networking sites: A study of brand-post popularity for brands in Singapore

Alton Y.K. Chua, Snehasish Banerjee

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Citations (Scopus)

Abstract

Businesses often rely on social networking sites such as Facebook for marketing purposes. They create brand pages to disseminate brand-related posts among potential customers. Some brand-posts become popular by attracting substantial likes, comments and shares. In contrast, others remain largely ignored. To address this conundrum, this paper investigates the extent to which provision of incentives, as well as vividness and interactivity of brand-posts are related to their popularity in Facebook. Drawing data for brands in Singapore, three key findings are gleaned. First, brand-posts that provide incentives were unlikely to become popular. Second, vivid brand-posts were more likely to become popular vis-à-vis those that lacked vividness. Third, increase in interactivity of brand-posts up to an optimum level resulted in increasing popularity, beyond which there was a negative relationship.

Original languageEnglish
Title of host publicationIMECS 2015 - International MultiConference of Engineers and Computer Scientists 2015
EditorsJeong-A Lee, S. I. Ao, Craig Douglas, Craig Douglas, David Dagan Feng, S. I. Ao, S. I. Ao, Oscar Castillo
PublisherNewswood Limited
Pages369-373
Number of pages5
ISBN (Electronic)9789881925329
Publication statusPublished - 2015
Externally publishedYes
EventInternational MultiConference of Engineers and Computer Scientists 2015, IMECS 2015 - Tsimshatsui, Kowloon, Hong Kong
Duration: Mar 18 2015Mar 20 2015

Publication series

NameLecture Notes in Engineering and Computer Science
Volume1
ISSN (Print)2078-0958

Conference

ConferenceInternational MultiConference of Engineers and Computer Scientists 2015, IMECS 2015
Country/TerritoryHong Kong
CityTsimshatsui, Kowloon
Period3/18/153/20/15

ASJC Scopus Subject Areas

  • Computer Science (miscellaneous)

Keywords

  • Facebook
  • Marketing
  • Popularity
  • Social networking sites

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