Oops… I Did It Again! Accidental Embarrassing Exposures on Synchronous Social Messaging

Madhur Verma, Ben C.F. Choi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study aims to understand how online identity interruption can impact psychological distress and how psychological distress drives coping intentions in using synchronous social messaging services. Specifically, this study identifies two key technological features of synchronous social messaging, namely content perishability and content visibility, that will be especially relevant to identity interruption associated with accidental embarrassing exposures. Furthermore, drawing on the coping literature, we focus on the pessimistic coping strategy and the optimistic coping strategy to identity the key behavioral responses. To operationalize the study, a 2x2 full factorial laboratory experiment will be conducted. Results are expected to enrich current understanding on self-expression and regretful feeling associated with accidental embarrassing exposures. Expected implications are discussed.

Original languageEnglish
Title of host publicationICIS 2017
Subtitle of host publicationTransforming Society with Digital Innovation
PublisherAssociation for Information Systems
ISBN (Print)9780996683159
Publication statusPublished - 2018
Externally publishedYes
Event38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017 - Seoul, Korea, Republic of
Duration: Dec 10 2017Dec 13 2017

Publication series

NameICIS 2017: Transforming Society with Digital Innovation

Conference

Conference38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017
Country/TerritoryKorea, Republic of
CitySeoul
Period12/10/1712/13/17

ASJC Scopus Subject Areas

  • Computer Science Applications
  • Information Systems

Keywords

  • And feeling of regret
  • Content perishability
  • Content visibility
  • Identity interruption theory
  • Self-expressiveness

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