Abstract
This paper seeks to answer the following research question: How do users of social networking sites react to rumor verifications? Rumor verifications refer to messages posted by Snopes, a website dedicated to verify rumors, to confirm the veracity of rumors as either true or false. Data were collected from Snopes' Facebook Fan Page. Users' reactions to rumor verifications on Facebook were examined through their click speech in the form of Likes, Comments and Shares. Users' reactions were studied as a function of two factors: rumor type (wish, dread or neutral), and verification verdict (true or false). Data analyses involved both quantitative and qualitative approaches. Results indicated that users' click speech of Likes and Shares differed significantly with respect to rumor type and verification verdict. Comments were found to contain personal opinion, emotive expression, and call-to-action. Based on these results, the paper offers four implications. It also points to a number of directions for future research.
Original language | English |
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Title of host publication | 2017 12th International Conference on Digital Information Management, ICDIM 2017 |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
Pages | 257-262 |
Number of pages | 6 |
ISBN (Electronic) | 9781538606643 |
DOIs | |
Publication status | Published - Jun 28 2017 |
Externally published | Yes |
Event | 12th International Conference on Digital Information Management, ICDIM 2017 - Fukuoka, Japan Duration: Sept 12 2017 → Sept 14 2017 |
Publication series
Name | 2017 12th International Conference on Digital Information Management, ICDIM 2017 |
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Volume | 2018-January |
Conference
Conference | 12th International Conference on Digital Information Management, ICDIM 2017 |
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Country/Territory | Japan |
City | Fukuoka |
Period | 9/12/17 → 9/14/17 |
Bibliographical note
Publisher Copyright:© 2017 IEEE.
ASJC Scopus Subject Areas
- Computer Networks and Communications
- Information Systems
- Information Systems and Management
Keywords
- click speech
- digital information
- information management
- online behavior
- online rumor
- web services