TY - GEN
T1 - Social computing in tourism websites
AU - Chua, Alton Y.K.
PY - 2012
Y1 - 2012
N2 - The rapid growth of user-generated content on the Internet represents a great potential in deploying social computing tools to enrich communication and collaboration among different stakeholders in the tourism industry. The purpose of this paper is to address two research questions pertaining to tourism websites: (1) how prevalently are social computing tools used? (2) In what ways have social computing tools been used? A total of 90 tourism-related websites was randomly drawn from Asia, American and Europe for analysis. The findings reveal that the order of prevalence among the different social computing tools is as follows: social tagging services, blogs, mashup, RSS and multimedia sharing services. This paper examines the use of various social computing tools and concludes with three limitations as well as recommendations for further research.
AB - The rapid growth of user-generated content on the Internet represents a great potential in deploying social computing tools to enrich communication and collaboration among different stakeholders in the tourism industry. The purpose of this paper is to address two research questions pertaining to tourism websites: (1) how prevalently are social computing tools used? (2) In what ways have social computing tools been used? A total of 90 tourism-related websites was randomly drawn from Asia, American and Europe for analysis. The findings reveal that the order of prevalence among the different social computing tools is as follows: social tagging services, blogs, mashup, RSS and multimedia sharing services. This paper examines the use of various social computing tools and concludes with three limitations as well as recommendations for further research.
KW - Social computing
KW - Tourism industry
KW - Web 2.0
UR - http://www.scopus.com/inward/record.url?scp=84860540577&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84860540577&partnerID=8YFLogxK
U2 - 10.1145/2184751.2184874
DO - 10.1145/2184751.2184874
M3 - Conference contribution
AN - SCOPUS:84860540577
SN - 9781450311724
T3 - Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication, ICUIMC'12
BT - Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication, ICUIMC'12
T2 - 6th International Conference on Ubiquitous Information Management and Communication, ICUIMC'12
Y2 - 20 February 2012 through 22 February 2012
ER -