TY - GEN
T1 - Social interaction patterns during mobile information seeking
AU - Tan, Esther Meng Yoke
AU - Goh, Dion Hoe Lian
AU - Theng, Yin Leng
AU - Foo, Schubert
PY - 2012
Y1 - 2012
N2 - Mobile applications now incorporate features for communication and collaboration. One way that such applications are being used is in collaborative information seeking. There is, however, a lack of understanding of users' social interaction needs when performing such tasks. To address this gap and using tourism as the domain, we conducted a diary study to examine tourists' collaborative information seeking activities during their trips. These collaboration patterns were analyzed using the BIG6 information seeking process. Results showed that tourists were more influenced by their inner circle of social contacts such as family during the task definition, information seeking strategies, and location and access phases as compared to strangers. Conversely, strangers were more influential during the use of information, synthesis and evaluation phases. Implications of these findings are also discussed.
AB - Mobile applications now incorporate features for communication and collaboration. One way that such applications are being used is in collaborative information seeking. There is, however, a lack of understanding of users' social interaction needs when performing such tasks. To address this gap and using tourism as the domain, we conducted a diary study to examine tourists' collaborative information seeking activities during their trips. These collaboration patterns were analyzed using the BIG6 information seeking process. Results showed that tourists were more influenced by their inner circle of social contacts such as family during the task definition, information seeking strategies, and location and access phases as compared to strangers. Conversely, strangers were more influential during the use of information, synthesis and evaluation phases. Implications of these findings are also discussed.
KW - Collaboration
KW - information seeking process
KW - mobile tourism
KW - social context
KW - social interaction patterns
UR - http://www.scopus.com/inward/record.url?scp=84869064078&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84869064078&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-34752-8_14
DO - 10.1007/978-3-642-34752-8_14
M3 - Conference contribution
AN - SCOPUS:84869064078
SN - 9783642347511
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 106
EP - 115
BT - The Outreach of Digital Libraries
T2 - 14th International Conference on Asia-Pacific Digital Libraries, ICADL 2012
Y2 - 12 November 2012 through 15 November 2012
ER -