The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent

Rabindra Ratan; Kelsey Earle; Sonny Rosenthal; Vivian Hsueh Hua Chen; Andrew Gambino; Gerard Goggin; Hallam Stevens; Benjamin Li; Kwan Min Lee

doi:10.1016/j.chbr.2021.100076

The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent

Rabindra Ratan^*, Kelsey Earle^*, Sonny Rosenthal, Vivian Hsueh Hua Chen, Andrew Gambino, Gerard Goggin, Hallam Stevens, Benjamin Li, Kwan Min Lee

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

26 Citations (Scopus)

Abstract

The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.

Original language	English
Article number	100076
Journal	Computers in Human Behavior Reports
Volume	3
DOIs	https://doi.org/10.1016/j.chbr.2021.100076
Publication status	Published - Jan 1 2021
Externally published	Yes

Bibliographical note

Publisher Copyright:
© 2021 The Author(s)

ASJC Scopus Subject Areas

Neuroscience (miscellaneous)
Applied Psychology
Human-Computer Interaction
Computer Science Applications
Cognitive Neuroscience
Artificial Intelligence

Keywords

e-scooters
Micromobility
Mobile apps
Survey
Technology acceptance model

Access to Document

10.1016/j.chbr.2021.100076

Cite this

@article{2cec03263d9c40b9972ef84c01223e05,

title = "The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent",

abstract = "The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.",

keywords = "e-scooters, Micromobility, Mobile apps, Survey, Technology acceptance model",

author = "Rabindra Ratan and Kelsey Earle and Sonny Rosenthal and {Hua Chen}, {Vivian Hsueh} and Andrew Gambino and Gerard Goggin and Hallam Stevens and Benjamin Li and Lee, {Kwan Min}",

note = "Publisher Copyright: {\textcopyright} 2021 The Author(s)",

year = "2021",

month = jan,

day = "1",

doi = "10.1016/j.chbr.2021.100076",

language = "English",

volume = "3",

journal = "Computers in Human Behavior Reports",

issn = "2451-9588",

publisher = "Elsevier BV",

}

TY - JOUR

T1 - The (digital) medium of mobility is the message

T2 - Examining the influence of e-scooter mobile app perceptions on e-scooter use intent

AU - Ratan, Rabindra

AU - Earle, Kelsey

AU - Rosenthal, Sonny

AU - Hua Chen, Vivian Hsueh

AU - Gambino, Andrew

AU - Goggin, Gerard

AU - Stevens, Hallam

AU - Li, Benjamin

AU - Lee, Kwan Min

PY - 2021/1/1

Y1 - 2021/1/1

N2 - The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.

AB - The present research examines how perceptions of e-scooter mobile apps (i.e., a communication technology) influence intent to use e-scooters (i.e., a transportation technology) while considering other perceptions specific to e-scooters (ease of use, usefulness, safety, environmental impact, and enjoyment), context of use (geographic landscape), and demographic factors (age and sex). Results suggest mobile app perceived ease of use is associated with e-scooter use intent and this effect is mediated by e-scooter perceived usefulness, even when controlling for e-scooter perceived ease of use as well as other influential elements of e-scooter use. In addition to illustrating the importance of user experiences with mobile apps within the e-scooter context, this interdisciplinary research furthers a fundamental argument that media technologies are an integral factor in the adoption of transportation technologies.

KW - e-scooters

KW - Micromobility

KW - Mobile apps

KW - Survey

KW - Technology acceptance model

UR - http://www.scopus.com/inward/record.url?scp=85108735333&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85108735333&partnerID=8YFLogxK

U2 - 10.1016/j.chbr.2021.100076

DO - 10.1016/j.chbr.2021.100076

M3 - Article

AN - SCOPUS:85108735333

SN - 2451-9588

VL - 3

JO - Computers in Human Behavior Reports

JF - Computers in Human Behavior Reports

M1 - 100076

ER -

The (digital) medium of mobility is the message: Examining the influence of e-scooter mobile app perceptions on e-scooter use intent

Abstract

Bibliographical note

ASJC Scopus Subject Areas

Keywords

Access to Document

Other files and links

Fingerprint

Cite this