The influence of user-context on mobile information needs

Alton Y.K. Chua, Radhika Shenoy Balkunje, Dion Hoe Lian Goh

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

This paper aims to study the influence of user-context on mobile information needs with the following two objectives. (1) To identify the role of user-context as a trigger for mobile information needs and (2) To examine how user-context can affect the fulfillment of information needs via mobile devices either as impediments, facilitators or both. Data collection methods involved a one week diary study followed by personal interviews among twenty participants. Two main findings were revealed. (1) Four contextual factors triggered information needs. (2) Five contextual factors impeded while four contextual factors facilitated information need fulfillment. In addition, there were four contextual factors which were user-dependent during information need fulfillment.

Original languageEnglish
Title of host publicationProceedings - 25th IEEE International Conference on Advanced Information Networking and Applications Workshops, WAINA 2011
Pages721-726
Number of pages6
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event25th IEEE International Conference on Advanced Information Networking and Applications Workshops, WAINA 2011 - Biopolis, Singapore
Duration: Mar 22 2011Mar 25 2011

Publication series

NameProceedings - 25th IEEE International Conference on Advanced Information Networking and Applications Workshops, WAINA 2011

Conference

Conference25th IEEE International Conference on Advanced Information Networking and Applications Workshops, WAINA 2011
Country/TerritorySingapore
CityBiopolis
Period3/22/113/25/11

ASJC Scopus Subject Areas

  • Computer Networks and Communications
  • Computer Science Applications

Keywords

  • context-awareness
  • diary study
  • mobile devices
  • mobile information needs
  • User-context

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