Abstract
No research has quantitatively investigated knowledge contribution from the perspective of community support and leader support. Drawing on social exchange theory and organizational support theory, this study develops a model of perceived community support and leader support for knowledge contribution in online knowledge communities. The research model was tested using survey data collected from 169 online knowledge community users. The result shows that perceived community support and perceived leader support positively affect users' knowledge contribution. Additionally, we identified the antecedents of perceived community support and leader support. Theoretical and practical implications are discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 34-45 |
| Number of pages | 12 |
| Journal | Electronic Commerce Research and Applications |
| Volume | 14 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - Jan 1 2015 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2015 Elsevier B.V. All rights reserved.
ASJC Scopus Subject Areas
- Computer Science Applications
- Computer Networks and Communications
- Marketing
- Management of Technology and Innovation
Keywords
- Knowledge contribution
- Online knowledge communities
- Organizational support theory
- Perceived community support
- Perceived leader support
- Social exchange theory