Unveiling consumers’ nonlinear evaluation of service performances in online food delivery: a quantitative Kano analysis

Bohao Ma*, Jessica Limierta, Chee Chong Teo, Yiik Diew Wong

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)

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Keyphrases

Computer Science

Food Science

Economics, Econometrics and Finance

Social Sciences