Voice control system and multiplatform use: Specialist vs. generalist?

Soyoung Jung; Kwan Min Lee; Frank Biocca

doi:10.1007/978-3-319-20612-7_57

Voice control system and multiplatform use: Specialist vs. generalist?

Soyoung Jung^*, Kwan Min Lee, Frank Biocca

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

How do participants respond to and prefer either a common voice agent that follows them across platforms or a community of specialist agents connected to specific hardware platform. This study examines users’ gender as it relates to preference for voice-control system (VCS). The participants experiences a VCS agent that followed them across platforms such as from a smart pone to a personal cloud computing (PCC) or smart TV. One group met a different specialist agents that were tied to different devices. This study pits the effect of specialization by interface against the principle of consistency design principle with regards to voice agents. However, we found a strong gender effect, females preferred a single, generalist female agent across platforms while males tended to prefer different, specialist female agents embodying different platform.

Original language	English
Title of host publication	Human Interface and the Management of Information
Subtitle of host publication	Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings
Editors	Sakae Yamamoto
Publisher	Springer Verlag
Pages	607-616
Number of pages	10
ISBN (Print)	9783319206110
DOIs	https://doi.org/10.1007/978-3-319-20612-7_57
Publication status	Published - 2015
Externally published	Yes
Event	17th International Conference on Human-Computer Interaction, HCI International 2015 - Los Angeles, United States Duration: Aug 2 2015 → Aug 7 2015

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9172
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	17th International Conference on Human-Computer Interaction, HCI International 2015
Country/Territory	United States
City	Los Angeles
Period	8/2/15 → 8/7/15

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2015.

ASJC Scopus Subject Areas

Theoretical Computer Science
General Computer Science

Keywords

CASA HCI
Clouding
Multi-platform
Specialist vs. Generalist
Voice agent
Voice control system

Access to Document

10.1007/978-3-319-20612-7_57

Cite this

Jung, S., Lee, K. M., & Biocca, F. (2015). Voice control system and multiplatform use: Specialist vs. generalist? In S. Yamamoto (Ed.), Human Interface and the Management of Information: Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings (pp. 607-616). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9172). Springer Verlag. https://doi.org/10.1007/978-3-319-20612-7_57

Jung, Soyoung ; Lee, Kwan Min ; Biocca, Frank. / Voice control system and multiplatform use : Specialist vs. generalist?. Human Interface and the Management of Information: Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings. editor / Sakae Yamamoto. Springer Verlag, 2015. pp. 607-616 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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author = "Soyoung Jung and Lee, \{Kwan Min\} and Frank Biocca",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2015.; 17th International Conference on Human-Computer Interaction, HCI International 2015 ; Conference date: 02-08-2015 Through 07-08-2015",

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doi = "10.1007/978-3-319-20612-7\_57",

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series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

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Jung, S, Lee, KM & Biocca, F 2015, Voice control system and multiplatform use: Specialist vs. generalist? in S Yamamoto (ed.), Human Interface and the Management of Information: Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9172, Springer Verlag, pp. 607-616, 17th International Conference on Human-Computer Interaction, HCI International 2015, Los Angeles, United States, 8/2/15. https://doi.org/10.1007/978-3-319-20612-7_57

Voice control system and multiplatform use: Specialist vs. generalist? / Jung, Soyoung; Lee, Kwan Min; Biocca, Frank.
Human Interface and the Management of Information: Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings. ed. / Sakae Yamamoto. Springer Verlag, 2015. p. 607-616 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9172).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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N2 - How do participants respond to and prefer either a common voice agent that follows them across platforms or a community of specialist agents connected to specific hardware platform. This study examines users’ gender as it relates to preference for voice-control system (VCS). The participants experiences a VCS agent that followed them across platforms such as from a smart pone to a personal cloud computing (PCC) or smart TV. One group met a different specialist agents that were tied to different devices. This study pits the effect of specialization by interface against the principle of consistency design principle with regards to voice agents. However, we found a strong gender effect, females preferred a single, generalist female agent across platforms while males tended to prefer different, specialist female agents embodying different platform.

AB - How do participants respond to and prefer either a common voice agent that follows them across platforms or a community of specialist agents connected to specific hardware platform. This study examines users’ gender as it relates to preference for voice-control system (VCS). The participants experiences a VCS agent that followed them across platforms such as from a smart pone to a personal cloud computing (PCC) or smart TV. One group met a different specialist agents that were tied to different devices. This study pits the effect of specialization by interface against the principle of consistency design principle with regards to voice agents. However, we found a strong gender effect, females preferred a single, generalist female agent across platforms while males tended to prefer different, specialist female agents embodying different platform.

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Jung S, Lee KM, Biocca F. Voice control system and multiplatform use: Specialist vs. generalist? In Yamamoto S, editor, Human Interface and the Management of Information: Information and Knowledge Design - 17th International Conference, HCI International 2015, Proceedings. Springer Verlag. 2015. p. 607-616. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-20612-7_57

Voice control system and multiplatform use: Specialist vs. generalist?

Abstract

Publication series

Conference

Bibliographical note

ASJC Scopus Subject Areas

Keywords

Access to Document

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Cite this