Determinants of job satisfaction and performance of seafarers

Kum Fai Yuen, Hui Shan Loh, Qingji Zhou*, Yiik Diew Wong

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

110 Citations (Scopus)

Abstract

The ability to motivate and retain seafarers is a critical manpower issue in view of global labour shortage and high turnover rate among seafarers. The objective of this paper is to analyse the core determinants of job satisfaction and performance of seafarers. A survey was administered on 116 seafaring officers and the obtained data were analysed using structural equation modelling. The results show that job satisfaction is considerably correlated with job performance of seafarers. In addition, the amount of stress associated with working onboard a ship and attractiveness of rewards are key determinants of job satisfaction. The dispositions of seafarers and appeal of the job design also have considerable impacts on job satisfaction. Based on literature review and post-survey interviews, a management model consisting of policies and strategies to motivate and retain seafarers is proposed.

Original languageEnglish
Pages (from-to)1-12
Number of pages12
JournalTransportation Research, Part A: Policy and Practice
Volume110
DOIs
Publication statusPublished - Apr 2018
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2018 Elsevier Ltd

ASJC Scopus Subject Areas

  • Civil and Structural Engineering
  • Business, Management and Accounting (miscellaneous)
  • Transportation
  • Aerospace Engineering
  • Management Science and Operations Research

Keywords

  • Crew management
  • Human resource management
  • Job performance
  • Job satisfaction
  • Maritime transport
  • Seafaring

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