Digital Nudge Alerts: Fact-Checking Generative AI Responses

Chei Sian Lee; Kok Khiang Lim; Heechan Lee; Dion Hoe Lian Goh

doi:10.1007/978-981-96-0865-2_21

Digital Nudge Alerts: Fact-Checking Generative AI Responses

Chei Sian Lee, Kok Khiang Lim^*, Heechan Lee, Dion Hoe Lian Goh

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Generative artificial intelligence (GenAI) chatbots have reshaped human-AI interaction behavior and transformed industries and educational sectors. Despite its advantages, GenAI presents several limitations and concerns. This study addresses fact-checking responses from GenAI to minimize the negative impacts of artificial hallucination. Artificial hallucination is a response generated by GenAI that contains false or misleading information. Addressing this problem necessitates appropriate interventions to remind users to ensure the accuracy of the GenAI-generated information, thus cultivating responsible and accountable usage. To address this concern, this study employed a behavioral economics approach using a digital nudge-based intervention to subtly remind users to fact-check the AI-generated output. To ensure cost efficiency, the proposed digital nudge intervention is delivered through a browser extension that automatically triggers popover alerts within the GenAI environment.

Original language	English
Title of host publication	Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings
Editors	Gillian Oliver, Viviane Frings-Hessami, Jia Tina Du, Taro Tezuka
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	261-268
Number of pages	8
ISBN (Print)	9789819608645
DOIs	https://doi.org/10.1007/978-981-96-0865-2_21
Publication status	Published - 2025
Externally published	Yes
Event	26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024 - Bandar Sunway, Malaysia Duration: Dec 4 2024 → Dec 6 2024

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	15493 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024
Country/Territory	Malaysia
City	Bandar Sunway
Period	12/4/24 → 12/6/24

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.

ASJC Scopus Subject Areas

Theoretical Computer Science
General Computer Science

Keywords

Browser extension
Digital nudge
Fact-checking
Generative artificial intelligence

Access to Document

10.1007/978-981-96-0865-2_21

Cite this

Lee, C. S., Lim, K. K., Lee, H., & Goh, D. H. L. (2025). Digital Nudge Alerts: Fact-Checking Generative AI Responses. In G. Oliver, V. Frings-Hessami, J. T. Du, & T. Tezuka (Eds.), Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings (pp. 261-268). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 15493 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-981-96-0865-2_21

Lee, Chei Sian ; Lim, Kok Khiang ; Lee, Heechan et al. / Digital Nudge Alerts : Fact-Checking Generative AI Responses. Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings. editor / Gillian Oliver ; Viviane Frings-Hessami ; Jia Tina Du ; Taro Tezuka. Springer Science and Business Media Deutschland GmbH, 2025. pp. 261-268 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "Generative artificial intelligence (GenAI) chatbots have reshaped human-AI interaction behavior and transformed industries and educational sectors. Despite its advantages, GenAI presents several limitations and concerns. This study addresses fact-checking responses from GenAI to minimize the negative impacts of artificial hallucination. Artificial hallucination is a response generated by GenAI that contains false or misleading information. Addressing this problem necessitates appropriate interventions to remind users to ensure the accuracy of the GenAI-generated information, thus cultivating responsible and accountable usage. To address this concern, this study employed a behavioral economics approach using a digital nudge-based intervention to subtly remind users to fact-check the AI-generated output. To ensure cost efficiency, the proposed digital nudge intervention is delivered through a browser extension that automatically triggers popover alerts within the GenAI environment.",

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Lee, CS, Lim, KK, Lee, H & Goh, DHL 2025, Digital Nudge Alerts: Fact-Checking Generative AI Responses. in G Oliver, V Frings-Hessami, JT Du & T Tezuka (eds), Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 15493 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 261-268, 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Bandar Sunway, Malaysia, 12/4/24. https://doi.org/10.1007/978-981-96-0865-2_21

Digital Nudge Alerts: Fact-Checking Generative AI Responses. / Lee, Chei Sian; Lim, Kok Khiang; Lee, Heechan et al.
Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings. ed. / Gillian Oliver; Viviane Frings-Hessami; Jia Tina Du; Taro Tezuka. Springer Science and Business Media Deutschland GmbH, 2025. p. 261-268 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 15493 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T2 - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024

AU - Lee, Chei Sian

AU - Lim, Kok Khiang

AU - Lee, Heechan

AU - Goh, Dion Hoe Lian

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.

PY - 2025

Y1 - 2025

N2 - Generative artificial intelligence (GenAI) chatbots have reshaped human-AI interaction behavior and transformed industries and educational sectors. Despite its advantages, GenAI presents several limitations and concerns. This study addresses fact-checking responses from GenAI to minimize the negative impacts of artificial hallucination. Artificial hallucination is a response generated by GenAI that contains false or misleading information. Addressing this problem necessitates appropriate interventions to remind users to ensure the accuracy of the GenAI-generated information, thus cultivating responsible and accountable usage. To address this concern, this study employed a behavioral economics approach using a digital nudge-based intervention to subtly remind users to fact-check the AI-generated output. To ensure cost efficiency, the proposed digital nudge intervention is delivered through a browser extension that automatically triggers popover alerts within the GenAI environment.

AB - Generative artificial intelligence (GenAI) chatbots have reshaped human-AI interaction behavior and transformed industries and educational sectors. Despite its advantages, GenAI presents several limitations and concerns. This study addresses fact-checking responses from GenAI to minimize the negative impacts of artificial hallucination. Artificial hallucination is a response generated by GenAI that contains false or misleading information. Addressing this problem necessitates appropriate interventions to remind users to ensure the accuracy of the GenAI-generated information, thus cultivating responsible and accountable usage. To address this concern, this study employed a behavioral economics approach using a digital nudge-based intervention to subtly remind users to fact-check the AI-generated output. To ensure cost efficiency, the proposed digital nudge intervention is delivered through a browser extension that automatically triggers popover alerts within the GenAI environment.

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Lee CS, Lim KK, Lee H, Goh DHL. Digital Nudge Alerts: Fact-Checking Generative AI Responses. In Oliver G, Frings-Hessami V, Du JT, Tezuka T, editors, Sustainability and Empowerment in the Context of Digital Libraries - 26th International Conference on Asia-Pacific Digital Libraries, ICADL 2024, Proceedings. Springer Science and Business Media Deutschland GmbH. 2025. p. 261-268. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-981-96-0865-2_21

Digital Nudge Alerts: Fact-Checking Generative AI Responses

Abstract

Publication series

Conference

Bibliographical note

ASJC Scopus Subject Areas

Keywords

Access to Document

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