Effects of mobile instant messaging applications in the workplace

Chei Sian Lee; Ernie Seng Ker; Chee Hong Ng; Jialing Ye; Mary Beth Watson-Manheim

doi:10.1002/pra2.354

Effects of mobile instant messaging applications in the workplace

Chei Sian Lee^*, Ernie Seng Ker, Chee Hong Ng, Jialing Ye, Mary Beth Watson-Manheim

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Abstract

Despite the popularity of MIM applications in the workplace, little research has been done to understand the use of MIM applications at work. This initial study attempts to explore the effects of MIM on communication quality and Work-Life-Balance. Preliminary analysis from 166 participants indicated that the use of MIM did not compromise communication quality or Work-Life-Balance. Additionally, we also found that MIM applications facilitate information flow between work and personal domains.

Original language	English
Article number	e354
Journal	Proceedings of the Association for Information Science and Technology
Volume	57
Issue number	1
DOIs	https://doi.org/10.1002/pra2.354
Publication status	Published - 2020
Externally published	Yes

Bibliographical note

Publisher Copyright:
83rd Annual Meeting of the Association for Information Science & Technology October 25-29, 2020. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.

ASJC Scopus Subject Areas

General Computer Science
Library and Information Sciences

Keywords

communication quality
mobile instant messaging applications
work-life-balance

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10.1002/pra2.354

Cite this

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title = "Effects of mobile instant messaging applications in the workplace",

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AB - Despite the popularity of MIM applications in the workplace, little research has been done to understand the use of MIM applications at work. This initial study attempts to explore the effects of MIM on communication quality and Work-Life-Balance. Preliminary analysis from 166 participants indicated that the use of MIM did not compromise communication quality or Work-Life-Balance. Additionally, we also found that MIM applications facilitate information flow between work and personal domains.

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Effects of mobile instant messaging applications in the workplace

Abstract

Bibliographical note

ASJC Scopus Subject Areas

Keywords

Access to Document

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