Health Information Encountering: Topic Modelling and Sentiment Analysis of Pre- and Current-COVID-19 Tweets

Hamzah Osop*, Jie Yang Wong, Shwe Waddy Lwin, Chei Sian Lee

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Twitter has become a platform for online health information seeking and sharing, especially during the COVID-19 pandemic. Prior studies revealed evidence of health information topics in Twitter discussions, but the analysis was primarily on tweets made before or during the pandemic. This research investigated tweets made pre- and current-COVID era for health information content and information encountering. COVD19- and COVD23 + datasets containing 13,667 and 9,855 tweets were analysed and clustered into four health-related topics using Convolutional Neural Network. We compared the tweet distribution and tweet emotions for content and sentiment analysis. We found a higher proportion of tweets in the Medication & Treatment topic and greater Negative and Ambiguous emotions in the COVD23 + dataset, with tweet discussions focusing more on diabetes and its relationship with COVID-19. Elements of information encountering exist based on Panahi’s and Jiang’s IE model, with a decrease in encountering diabetes prevention and management information during the pandemic.

Original languageEnglish
Title of host publicationLeveraging Generative Intelligence in Digital Libraries
Subtitle of host publicationTowards Human-Machine Collaboration - 25th International Conference on Asia-Pacific Digital Libraries, ICADL 2023, Proceedings
EditorsDion H. Goh, Shu-Jiun Chen, Suppawong Tuarob
PublisherSpringer Science and Business Media Deutschland GmbH
Pages167-177
Number of pages11
ISBN (Print)9789819980840
DOIs
Publication statusPublished - 2023
Externally publishedYes
Event25th International Conference on Asia-Pacific Digital Libraries, ICADL 2023 - Taipei, Taiwan, Province of China
Duration: Dec 4 2023Dec 7 2023

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14457 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference25th International Conference on Asia-Pacific Digital Libraries, ICADL 2023
Country/TerritoryTaiwan, Province of China
CityTaipei
Period12/4/2312/7/23

Bibliographical note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

ASJC Scopus Subject Areas

  • Theoretical Computer Science
  • General Computer Science

Keywords

  • COVID-19
  • Diabetes
  • Emotion Analysis
  • Information Encountering
  • Sentiment Analysis
  • Topic Modelling

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