Interfaces for accessing location-based information on mobile devices: An empirical evaluation

Dion Hoe Lian Goh, Chei Sian Lee, Khasfariyati Razikin

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

Location-based information can now be easily accessed anytime and anywhere using mobile devices. Common ways of presenting such information include lists, maps, and augmented reality (AR). Each of these interface types has its strengths and weaknesses, but few empirical evaluations have been conducted to compare them in terms of performance and perceptions of usability. In this paper, we investigate these issues using three interface types for searching and browsing location-based information across two task types: open and closed ended. The experimental study involved 180 participants who were issued an Android mobile phone preloaded with a specific interface and asked to perform a set of open- and closed-ended tasks using both searching and browsing approaches. The results suggest that the list interface performed best across all tasks in terms of completion times, whereas the AR interface ranked second and the map interface performed worst. Participants rated the list as best across most usability constructs but the map was rated better than the AR interface, even though the latter performed better. Implications of the work are discussed.

Original languageEnglish
Pages (from-to)2882-2896
Number of pages15
JournalJournal of the Association for Information Science and Technology
Volume67
Issue number12
DOIs
Publication statusPublished - Dec 1 2016
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2015 ASIS&T

ASJC Scopus Subject Areas

  • Information Systems
  • Computer Networks and Communications
  • Information Systems and Management
  • Library and Information Sciences

Keywords

  • information seeking
  • interfaces
  • user studies

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