TY - JOUR
T1 - Negative online consumer reviews
T2 - Can the impact be mitigated?
AU - Pee, L. G.
PY - 2016/4/21
Y1 - 2016/4/21
UR - http://www.scopus.com/inward/record.url?scp=85018479191&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85018479191&partnerID=8YFLogxK
U2 - 10.2501/IJMR-2016-035
DO - 10.2501/IJMR-2016-035
M3 - Article
AN - SCOPUS:85018479191
SN - 1470-7853
VL - 58
SP - 545
EP - 568
JO - International Journal of Market Research
JF - International Journal of Market Research
IS - 4
ER -