Public services or private gains: Motives behind participation on a mobile crowdsourcing application in a smart city

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9 Citations (Scopus)

Abstract

The increased use of crowdsourcing to support smart city initiatives has been reported in the literature. However, a gap remains in understanding the needs motivating crowdsourcing participation in smart city projects. Integrating perspectives from self-determination theory and public service motivation, this study investigates the motives driving the use of a mobile crowdsourcing platform prototype known as My Smart Mobile City app (i.e., MSMC) that aims to help smart cities manage public engagement with their residents. Data was collected from 100 participants. Factor analysis was conducted and results indicate that the motives driving the use of MSMC fell into three categories: affective, norm-based and rational. Results and implications of our work are discussed.

Original languageEnglish
Pages (from-to)495-498
Number of pages4
JournalProceedings of the Association for Information Science and Technology
Volume54
Issue number1
DOIs
Publication statusPublished - Jan 2017
Externally publishedYes

Bibliographical note

Publisher Copyright:
Copyright © 2017 by Association for Information Science and Technology

ASJC Scopus Subject Areas

  • General Computer Science
  • Library and Information Sciences

Keywords

  • crowdsourcing
  • motivation
  • public service motivation
  • self-determination theory
  • smart city

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