The effect of continuous improvement capacity on the relationship between of corporate social performance and business performance in maritime transport in Singapore

Kum Fai Yuen, Vinh V. Thai*, Yiik Diew Wong

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

51 Citations (Scopus)

Abstract

Drawing on organisational learning theory, this study argues that shipping firms with high continuous improvement capacities have better success in transforming corporate social performance (CSP) into business performance. Survey data were collected from 223 shipping firms in Singapore and analysed using multi-sampling analysis, hierarchical regression modelling, and simple slope analysis. The results support the study's argument and show that business performance is maximised when continuous improvement programmes targeted at CSP are carried out at a gradual pace and at regular intervals. This implies that shipping firms should adopt a dynamic, value-driven approach to improving CSP.

Original languageEnglish
Pages (from-to)62-75
Number of pages14
JournalTransportation Research, Part E: Logistics and Transportation Review
Volume95
DOIs
Publication statusPublished - Nov 1 2016
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2016 Elsevier Ltd

ASJC Scopus Subject Areas

  • Business and International Management
  • Civil and Structural Engineering
  • Transportation

Keywords

  • Business performance
  • Continuous improvement
  • Corporate social performance
  • Corporate Social Responsibility
  • Maritime transport
  • Organisational learning theory
  • Strategy dynamics

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